Frequently Asked Questions

Yes. We operate in full compliance with local and state regulations and are properly licensed to provide home healthcare services in Georgia.

The Georgia Pediatric Program (GAPP) is a Medicaid program that provides in-home skilled nursing and personal care services to medically fragile children under the age of 21. It allows families to receive ongoing care in the comfort of their home instead of a hospital or facility setting.

Children under 21 who have medical or behavioral health needs that require skilled nursing or personal care at home may qualify for the Georgia Pediatric Program (GAPP). Eligibility is based on the child’s medical or behavioral condition—not family income—and requires a physician’s certification of medical necessity.

Enrolling your child in GAPP is simple and stress-free. Call us at  (943) 230-2172, and our experienced team will guide you through every step of the application process. We’ll help gather the necessary documentation, coordinate with your child’s physician, and submit everything to Medicaid for approval—ensuring a smooth and timely start to care.

Southern Healthcare Services believes in empowering families who care for their loved ones at home. Through Medicaid programs such as GAPP and the Katie Beckett Waiver, eligible family caregivers may receive financial compensation for the care they provide. This support allows families to focus on delivering high-quality, consistent care while also easing financial stress.

If your child is already receiving care through another agency, Southern Healthcare Services makes the transition simple and seamless. Transferring only requires completing one Medicaid form, and our team will coordinate the entire process to ensure your care continues without interruption. We work closely with you, your current agency, and Medicaid to make sure your new services begin smoothly—often as soon as the start of the next month.

All employees undergo rigorous pre-employment screening, including:

• Comprehensive criminal background and DMV checks
• Verification of professional and personal references
• Social Security and I-9 verification
• Drug testing (we are a drug-free workplace)
• Proof of valid auto insurance
  Additionally, our caregivers are fully insured and covered by workers' compensation.

We provide a range of medical equipment, including mobility aids, hospital beds, oxygen supplies, and more. Our team will work with you to determine the specific equipment needed to meet your needs.

Yes, we offer 24/7 home health care services to ensure that our patients receive the care they need, whenever they need it.

No. We never lock clients into long-term contracts. You will sign a simple service agreement confirming the services, days, and times you've selected. You may adjust or cancel services at any time without penalty. Our nurse is always available to reassess and adjust your care plan as needed